Refund & Return Policy

Custom Orders/Flower Preservations:
- Due to item being customised to each individual, NO REFUND will be given for change of mind or wanting to return it back. If anything you are not happy with, please liaise with me and I'll be able to offer if anything can be fixed but I promise you, all pieces will be handed to you in phenomenal condition. 

- If unhappy with item, you have 7 days to return it at your own cost and will be refunded ONLY the amount you paid for the item. Please email us at so I am aware you are returning an item.

No refund will be given if items have been damaged and you will be refunded back in the same way you paid.

Return Address is - 

Please contact me for the return address.

Resin & Me Designs accepts no responsibility for damage or markings once left our premises. Paying for your item is you acknowledging the product is up to your standard.

Order Placing:

When placing an order, please leave a mobile number in case I have questions to ask about your order. If you don't and only leave an email, please check your junk mail as sometimes my emails can go there.

If I don't hear from you after several emails, you will be refunded less 15%.